Steps to Fix issue Importing Mail :
If you’re having problems importing your mail, try each of the steps below. After you try each one, check to see if the problem is fixed.
- Check that you entered the right password.
- Make sure the account you’re trying to import from still works.
- Delete and then add back the email address you're importing from. Here’s how:
- On your computer, open Gmail.
- In the top right, click Settings
See all settings.
- Click the Accounts and Import or Accounts tab.
- In the "Check mail from other accounts" section, delete the email address you’re importing from, then add it back.
If the above steps didn’t work, check for problems with the program Gmail uses to get mail from other accounts.
Fix problems connecting to another account
Choose the type of account you’re having problems importing from:
If you have one of the following problems, try Troubleshoot Email Issues or get in touch with your other email provider:
- Connection timed out
- Connection reset
- Emails arrive more than once
- Emails arrive in the wrong order
Call +1-856-514-8666 for help and support.
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